This module introduces user journeys and why they matter in UX. You'll explore how mapping experiences from the user’s point of view helps uncover pain points and drive design decisions.
Now that you have a strong journey map, it’s time to bring it to life in the interface. This lesson demonstrates how to translate journey steps into structured screens.
You’ll learn:
Structuring flows around journey stages
Designing with intent: what happens before and after every click
Using low-fidelity wireframes to test journey changes
Ensuring consistency across channels
Through exercises in Figma or pen-and-paper, you’ll sketch a flow that reflects the improved journey you designed and validate it with peers or a mentor.